Are You Being Prompted To Tip 20%? Consumers Grapple With Tip Inflation – The Globe and Mail
When Alexander Koury took his cats to get groomed a few weeks ago, he got a bit of a shock at the checkout counter.
The Phoenix financial planner brought his five-year-old orange tabbies Frankie and Scotch in for bathing, clipping and shaving, which cost $150. But then the payment system asked whether he wanted to tack on a healthy tip: Either 20, 25 or 30 per cent.
“Ridiculous,” says Mr. Koury, 36, who says it was not explained to him why he needed to tip, or whom. He was so irked, in fact, that he ended up giving no tip at all.
Traditionally, many consumers have rewarded tip-worthy service when the spirit moves them, and within a certain range: 10 per cent is on the low side, 15 is fairly standard, and 20 is seen as generous.
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